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“Discover answers to the most frequently asked questions about our Costa Rica tours. Learn about booking, cancellations, payments, and what to expect on your adventure.”
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How do I book a tour?You can book directly through our website by selecting your preferred tour and date. You can also contact us via WhatsApp or email if you need assistance.
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Are the tours guided in English? 🇺🇸 🇻🇬Yes. All our guides speak English and Spanish fluently. Let us know if you require a guide in another language and we’ll do our best to accommodate.
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Are the tours suitable for children and seniors?Yes! Most of our tours are family-friendly and suitable for all ages. For specific tours, age or mobility recommendations will be noted in the description.
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Are your guides certified? 📜Yes, all of our guides are licensed and certified by the Costa Rican Tourism Institute (ICT), with extensive training and experience in nature, wildlife, and cultural interpretation.
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What should I bring on the tour?We recommend wearing comfortable clothes and shoes, bringing sunscreen, insect repellent, a reusable water bottle, and a camera. For nature tours, binoculars are a great plus!
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Are hotel or airport transfers included? 🚌Transfers are not included by default but can be quoted separately. Let us know if you need transportation and we’ll gladly arrange it.
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What is your cancellation policy?You can cancel or reschedule up to 48 hours before the tour for a full refund. For last-minute cancellations, fees may apply. Please check our full Cancellation Policy.
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Is tipping required? 💵Tipping is not mandatory but always appreciated as a way to thank your guide for excellent service.
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Do you offer private or customized tours? 😎Absolutely! We can tailor a private tour based on your preferences, schedule, and group size. Contact us for a personalized experience.
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